FAQs

Got a question? Let us help.


Can you help me choose a product?

Yes we certainly can! Just drop us a line or call us on 01761 431300 and we’ll talk you through what you need and offer suggestions to meet your brief and budget.  

I can’t find the product I need on the website, can you still help?

Absolutely! We have a huge range of product available and know it all inside out. Let us know what you need and we’ll point you in the right direction.

Why not speak to a member of the team on Live Chat! Just check the top right corner of our website.


Design

Do you offer a design service?

We offer a comprehensive design service and can support you with your designs from initial concept right through to installation.  

Can you help with my artwork?

No designer? No problem! Our in-house design team can work with you from start to finish to create the artwork for your project.  

Can you match colours?

Colour matching can be carried out on request if we're provided with colour references or a physical colour proof. Otherwise artwork will be printed exactly as the data provided.

How do I upload my print ready artwork?

We accept print ready PDFs. Please send artwork directly to the studio, via e-mail, or download the link to our FTP. Get in touch for a username and password.  e: artwork@colourstudios.co.uk 


Product  

Can I replace the graphics on my banner stand?

We offer replacement banners for all our roller banner stands. This allows you to update your branding without having to buy another stand. This is not only cheaper but better for the environment.  Just visit the correct banner stand page and look for the right size in the drop down menu.  

Are any of your displays sustainable?

We're proud to offer 100% Recyclable-Displays. From Eco-Banners to Eco-Display Walls and cardboard display panels, all our Recyclable-Display products are made from cardboard that has at least 75% recycled content and is 100% recyclable. Talk to us about our cardboard furniture, counter displays and recycling bins.

Can I install a TV directly on to my shell scheme wall?

You can't fit a TV directly onto your shell scheme wall but you can purchase a freestanding display solution. This option incorporates a TV screen fitting such as the ISO Frame wave or choose an independent floor standing TV screen stand.

What can I put on the floor?

If you're hiring a shell scheme you might want to check that carpet is included, it usually is. For other types of build we offer a range of printed floor graphics.

Do you supply furniture for my stand?

Our Recyclable-Displays rigid cardboard furniture is ideal for events, exhibitions and conferences. The cardboard chairs can be sat on and the cardboard tables and shelf units can be used to display products.  

Can I fix lights to my stand?

Yes, we can provide spotlighting and floodlighting in both Halogen and power saving LED.

Do you have any lightweight displays for travelling to events? 

Our Flexi Banners and Shell Scheme Posters are lightweight and very easy to transport to events where you have hired a shell scheme. Other options include freestanding lightweight banner stands which come complete with carry case.

What can I dress my shell scheme with? 
 

Flexi-Banners are a fantastic way to use your designs to bring your shell scheme to life. Made using robust PVC banners they clip directly to the shell scheme between the poles and take one minute each to install. 
 
Shell Scheme posters can be attached to the shell scheme walls so that the poles and beams are still on view.

Find out more about Flexi-Banners.


Print  
 
How big is your printer? 
 
We recently invested in a JETRIX KX7-D - the only model like it in the South West.
 
The large flat bed printer prints edge to edge in HD and can fit panels up to 3050mm x 2500mm. It’s big! 
 
The JETRIX is super speedy and works up to four times the speed of our old flatbed printer. This means improved quality and quick turnaround schedules for our clients.  
 
P.S It’s also able to print white ink and has a fine art mode for very detailed work.
 
Do you print direct to substrate and what are the different materials that you can print to? 

We can print direct onto most materials and substrates. Have a look at our range of Rigid and Rolled materials.


Build and install  
 
Do you offer an installation service? 
 
We offer an additional installation service on all our display and exhibition projects.   
 
Setting up for an event can be stressful especially if it’s a new venue or you’re using new kit. We can relieve some of this pressure by sending our build team to set up and install your display solution or stand ahead of the event.  
 
Can you build our stand? 
 
Our services cover everything from discussing the brief, through to stand design, project management, graphic design and production, installation and handover on site. 
 
We can take responsibility for the whole process so you are able to concentrate on marketing the event and meeting your clients. 
 
Other frequently asked questions 
 
If you’re thinking it, it’s probably been asked before!  
 
Is it possible to visit Colour Studios to see what products you have to offer? 
 
Yes it is! We welcome visitors to our studio to view our range and discover the magic beind the scenes. Just let us know when you want to come and we can make you an appointment.

This way for directions to visit us. 
 
Do you work on projects outside the UK? 
 
All over the world! We are experienced in supplying exhibitions and graphics to global events and exhibitions. We can even help you transporting and navigating customs.  
 
Can I be invoiced rather than pay by credit/debit card via the website?  

Yes, if you let us know your requirements we can provide you with a proforma invoice to enable payment, however, please be aware that many of our website prices do include free of charge or discounted items in return for an online order and payment. 
 
Do website prices include VAT? 

The prices shown on the website do not include VAT.

I have a limited budget can you still help? 

We work with clients with varying budgets including charities and not-for-profit organisations.  
 
Just tell us what you need and your budget and we can make recommendations. You might also want to think about ex-display stock, which is heavily discounted.  
 
I am new to events can you guide me with what I need? 
 
When you’re starting out in events, understanding the lingo can be daunting. We’ve been doing it for 30 years and can help you fathom all the specs and dimensions.  
There are no silly questions!  
 
I need it quickly. What is the turnaround time?

We do publish standard lead-times and these differ depending on what has been ordered, we can generally supply quicker than standard if required. Please note this may attract an 'urgent production' charge.

Get in touch. 

Previous
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
  • brand
Next